Policy and Compliance
The Auditors ARE coming...BE READY
Every organization, whether government, for profit, non-profit – even churches – is subject to an audit – (and audit findings that must be resolved) – by other governing bodies, insurance companies, and financial compliance regulators. Are you ready?
Three primary objectives for maintaining internal controls in your business are:
- Compliance with laws and regulations
- Efficiency and effectiveness of operations
- Reliability of financial reporting
When Auditors ask:
What rules and regulations guide your company’s operation/business and employees?
Your Organization should provide:
DOCUMENTED Policies that define your company’s standards, rules, and expectations. Policies apply to the company; they drive business, operations, culture, and staff, and ensure that all operate in compliance with applicable laws and regulations.
When Auditors ask:
How do you communicate the overall business operations, systems, and staff roles and responsibilities?
Your Organization should provide:
DOCUMENTED Processes, which are a high-level overview of the operation(s), showing the progression of an operation from beginning to end. The process may include a flowchart that reflects your business operation graphically – or an outline that shows where the process begins (e.g., when a request is received), who receives it, and how it moves from request, to approval, through processing, to closeout.
When Auditors ask:
How do you train your employees to operate in compliance with your policies AND ensure they follow the process(es) consistently
Your Organization should provide:
DOCUMENTED Procedures that include training presentations, user guides, and step-by-step instructions for performing their duties. Procedures should detail “actions” – exact instructions on what to do, when to do it, who to pass it to, etc., and should support each of the activities described in the processes.
WE UNDERSTAND THE CHALLENGES YOU FACE
Your organization has policies, repeatable processes, and procedures, but some may be outdated, unwritten, or no longer align with your current needs. And, with your team focused on daily operations, there’s no time to focus on writing/updating policies – or even to check to see what’s missing!
Let TWCS provide the staff you need with expertise to bridge these gaps. Whether you need full-time support to maintain up-to-date documentation, or short-term assistance to evaluate your current state, identify gaps, and develop a clear plan for compliance, our Technical Writers and Business Analysts are here to help.
Let us partner with you to ensure your documentation is comprehensive, current, and ready for whatever comes next.
